The hypervisor market is in a state of unprecedented flux. For years, organizations have navigated a complex landscape of virtualization technologies, often balancing performance, features, and crucially, cost. But recent shifts, particularly the aggressive licensing changes from major players, have …

Yes, AI will transform the workplace. But if you’re only looking at its current capabilities and how it’s used today, it’s easy to feel skeptical, as the impact of today’s AI can feel incremental at best and underwhelming at worst. …

I spend the majority of my time at Citrix exploring, discussing, and planning for AI’s impact on knowledge work. But lately I’ve noticed there’s no shared understanding of what this means, which makes conversations around this type of AI evolution …

In today’s hybrid work environment, your team needs flexible, secure access to the applications that keep your business running. Earlier this year, we announced a deepened partnership with Google to help your business achieve that goal. And now we are …

The internet is buzzing about Mary Meeker’s just-published 340-page report, Trends—Artificial Intelligence (PDF). If you’re not familiar with Meeker’s work, you should be. She’s VC royalty, having led the IPOs of Netscape and Google. Her annual Internet Trends Report…

The beginning of the year has been full of exciting announcements here at Citrix. From high-impact acquisitions to expanded integrations and platform enhancements, we’re continuing to add value for our customers at a faster rate than ever before.

In our …

What if the only thing scarier than your CEO sending out the “we’re now an AI-first company” memo is if they don’t?

In recent weeks, we’ve seen a wave of top-down declarations from CEOs saying they’re pivoting to become “AI-first.”…

It’s looking like summer 2025 is going to be the season of the “AI-First” CEO memo. You’ve probably seen them discussed online or talked about them with colleagues. If not, here are some highlights of recent memos CEOs of several …

The Citrix of today goes far beyond traditional virtual desktop infrastructure (VDI), providing our customers with an end-to-end enterprise solution which supports the ever evolving business needs of the modern era. But while the Citrix platform is so much more …

Let’s be honest: no one has time for clunky logins – especially not clinicians. In high-pressure environments like hospitals, saving even a few seconds or a few clicks can make all the difference. That’s why Imprivata and Citrix are teaming …

If you’re feeling the financial pinch of this year’s rising IT hardware costs—you’re not alone. But there’s a smarter way forward, and Citrix has your back.

In 2025, new U.S. tariffs have pushed IT hardware prices into uncharted territory. With …

For decades, the desktop was the center of work. A worker sat down at a physical machine—typically running Windows—and everything they needed was right there: apps, files, security, and access. Their work lived in a single, managed workspace, tightly coupled …

A new Citrix release means getting even more value out of your Citrix environment. We’re continuing to prioritize the importance of hybrid work, innovating not only for cloud environments but on-premises as well. Our latest release for Citrix Virtual Apps …

In my two months at Citrix, I’ve had hundreds of conversations with customers, partners, and colleagues. Many of those were about AI’s impact on the workplace, which almost always led to the question, “What is Citrix’s AI strategy?”

This is …

In my first blog post last week, I talked about why I joined Citrix and what I’m excited about—especially around how AI is reshaping the workplace.

This week, I’m setting the stage for the months ahead. AI is here, it’s …

It’s been 90 days since Unicon became part of the Citrix family—and what a transformative journey it’s been. As we reflect on this pivotal period, reaching a high point in the recent UNITE sales kickoff event in New Orleans, …

The moment it became real for me was two weeks ago in New Orleans, when Citrix CTO Shawn Bass welcomed me on stage at our UNITE conference. I hadn’t even said a word yet—I just stood there, grinning in front …

Citrix has established itself as a leader in enabling secure, hybrid work environments through its industry-leading virtualization, secure private access, and application delivery products. For decades, we’ve empowered organizations to achieve operational flexibility while maintaining robust security standards. Our recent …

As we head into the second half of our week at Citrix UNITE, our annual sales kickoff event happening in New Orleans, LA, the good times keep rolling and so do the exciting announcements. Following yesterday’s news, today we …

Citrix UNITE, our annual sales kickoff event, is taking place this week in the historic city of New Orleans, LA, and coming out of the event we are excited to be making our own history with our good friends at …

This blog was co-authored by Todd Terbeek, Managing Director, Strategic Alliances, at Citrix.

Citrix VDA for macOS (macOS VDA) is Citrix’s premier solution for enterprise macOS desktop remote access. From the outset, it was designed specifically for Apple …

In our ongoing commitment to enhancing security and compliance throughout the Citrix platform, we are excited to announce the release of updated guidance for implementing Security Technical Implementation Guides (STIGs) in Citrix environments. This new guidance aims to provide a …

With 2025 officially underway, there is an important date to be aware of: Citrix Hypervisor 8.2 Cumulative Update 1 (CU1) will reach End of Life on June 25, 2025. This is a great opportunity to upgrade your hypervisor to XenServer …

As we embark on the new year, I find myself more excited than ever to be part of Citrix, leading the way in providing today’s workforce with secure, hybrid work solutions. Just about a year ago we announced the Citrix…

As of March 18, 2025, this feature is now GA!

In today’s fast-paced business world, every second counts. For organizations leveraging virtual apps and desktops, user productivity starts with logging in. Yet slow logon times lasting up to several minutes …

We’re excited to announce that Microsoft has started rolling out general availability for its new VDI solution for Microsoft Teams optimized for Citrix Virtual Apps and Desktops, a core component of the Citrix platform. This solution, powered by Microsoft …

Cloud Software Group is aware of a recent series of password spraying attacks directed at various organizations around the globe. These attacks have been seen across various products and platforms, suggesting an industry-wide issue, as highlighted in the following resources:…

IT organizations seeking to implement zero trust network access (ZTNA) often encounter operational challenges that prevent adoption and successful rollouts beyond the pilot phase. To achieve success with ZTNA, they require more than just a feature-rich, best-of-breed solution that promises …

Here at Citrix we understand that the rise of hybrid work models presents new security challenges. Just as you have within your organizations, I too have seen the tides changing over the last several years, and I think we can …

Today, many enterprises plan to transition their on-premises Active Directory joined devices to Microsoft Entra ID and Intune to centralize device management with Microsoft Intune. With Intune, administrators can centrally control device configuration, security policies, updates, and compliance for corporate …

uberAgent is our User Experience Monitoring (UXM) and Endpoint Security Analytics (ESA) tool that provides in-depth visibility into user experience, system performance, and security across physical and virtual endpoints. It offers detailed insights into installed application usage—including installed web browsers …

Ever wanted to make multi-monitor experiences simpler? Or encrypt your NetScaler hardware? Or maybe you have another use case you’ve been trying to solve, but just don’t have the right feature yet. We’ve been busy building you new features to …

The 2024 Gartner® Critical Capabilities for Desktop as a Service report is designed to help IT leaders evaluate Desktop as a Service (DaaS) solutions to choose the right provider for their business. Vendors must meet the Gartner Inclusion Criteria to …

Citrix and Microsoft have been transforming how people …

IT organizations face ever-increasing demands from their business and users. Over the past several years, 53 percent of IT leaders have reported their environments growing even more complex. You invest a tremendous amount in solutions to secure and deliver enterprise …

Today, we’re excited to announce the launch of Citrix Secure Private Access for multi-session virtual desktop infrastructure (VDI), a comprehensive solution designed to protect user privacy and data while ensuring seamless and secure remote access for all users regardless of …

Citrix Secure Private Access provides zero trust network access (ZTNA) to private applications. It provides stronger security than a VPN, a simpler way to connect to cloud and on-premises data centers, and an easier way to scale access to private …

Citrix Receiverからの移行は済んでいますか？なんて、何年前のトピックだよ！という指摘をもらいそうですが、洗練されたUIと操作性はデモ映えする一方、Citrix Receiverは毎日の私の業務の支えでした。
あれから数年、その目的と構成は変わらないままCitrix Workspace appに名前が変わり、新しい機能が追加され、Citrixプラットフォーム上でセキュアなアクセスを行うすべてのサービスへの入口として大きく進化しています。

改めて、Workspace appの特徴を整理しましょう。

• 業務に必要なアプリケーション、デスクトップ、データに、あらゆるデバイスから即座にアクセス
• 以下への共通のアクセスポータル：
  • 画面転送による仮想アプリケーション＆デスクトップ（VAD/DaaS）
  • ZTNA – Web & SaaS、レガシーなTCP/UDPアプリケーション（SPA）
  • セキュアなエンタープライズ用ブラウザ（Enterprise Browser）
• デバイスを問わず一貫した操作性とLook & Feel

よくご存じですね？
では最近の主なアップデートをご紹介しましょう。

新しいツールバー（Desktop Viewer Toolbar）
デスクトップ画面上を移動可能、洗練されたインターフェイスと拡張されたユーザーコントロールにより、ユーザーはデスクトップ環境設定、切断、サインアウト、パスワード変更などのクイックアクションを実行できます。
管理者はグローバルアプリケーション構成サービス（GACS）を通じて、ユーザーに表示されるツールバーコントロールをカスタマイズすることができます。
ツールバーデモ

接続強度インディケーター（Connection Strength Indicator）
ツールバーの「接続」をクリックして、ユーザーは接続状況を容易に把握し、問題を自己解決可能になり、ヘルプデスクへの問い合わせが減ります。この機能は、ユーザーデバイスからVirtual Delivery Agent（VDA）までのエンドツーエンドの接続状況を、その間のネットワークサービスも含めてリアルタイムで把握できます。VDAにエージェントを追加する必要はありません。
接続状況の詳細をダウンロードやコピーしてチャット、メールでヘルプデスクへ送信できるので、担当は状況をすぐに理解し問題解決までの時間が短縮されます。これは便利。

もう少しインディケーターの説明を続けましょう。

視覚的に接続強度表示：
接続品質を視覚的に表示し、接続が良好か、適切か、不安定かをひと目でわかるようにします。

詳細なリアルタイム統計：…

Did you know you can configure your endpoints to directly boot to a Citrix VDI? With Citrix – you have this capability at your fingertips. 

Your users rely on IT to help them get work done. From networking to applications …

Managing policies in large, distributed organizations can be challenging. Traditionally, policies were assigned and configured centrally, which could be complex and cumbersome. This is true for Citrix policies as well, where settings, filters, and policy priorities are assigned to the …

Are you tired of getting nickel and dimed by all the third-party vendors needed to make your virtual desktop experience enterprise-ready? Citrix is your one-stop shop for a seamless user experience!

Moving Citrix workloads into air-gapped clouds is easier than …

The Citrix Technology Professional (CTP) and Citrix Technology Advocate (CTA) Programs consist of our elite technical champions within the ecosystem who openly contribute content, provide product feedback, and evangelize Citrix technologies. These are annual awards designed to reward members with …

As you plan to grow and expand your financial services organization in a competitive marketplace, you’ve probably looked at many different ways to set your financial organization apart. This could mean investing in new companies through mergers and acquisitions or …

Your financial organization works hard to stay competitive in a rapidly changing marketplace. This might include improving your customer service, integrating generative AI, or offering new products for customers. While you might invest in building some of your own new …

Earlier this year, at the Nutanix .NEXT 2024 event, we announced a significant step in our partnership with Nutanix to support hybrid multi-cloud environments. Today, I’m excited to share that the public tech preview of Citrix integration with Nutanix …

Contact centers are critical to your business, and they do more than manage customer questions and issues; they provide valuable insights that help you refine your products and customer strategy. When you think of contact centers, you probably think of …

As we recognize Cybersecurity Awareness Month this October, it’s the perfect opportunity to reassess how we secure applications in today’s rapidly evolving technology landscape. With the increase of remote work, cloud-based applications, and SaaS platforms, attack surfaces have expanded …

As an admin responsible for managing the user experience across your organization, ensuring secure and reliable access to applications and desktops is one of your top priorities. However, you may be facing a significant challenge: users accessing Citrix apps through …

In the world of technology, change is the only constant. As Microsoft prepares to end support for Windows 10 and App-V (Application Virtualization), businesses face a critical crossroads. The end-of-life (EOL) announcements for these widely adopted technologies are not just …

On August 13, 2024, Google is hosting a Made by Google event to unveil the next generation of Google Pixel devices, along with updated wearables and some surprises. During the same event, it is expected that Google will announce the …

With the launch of the Citrix platform this year, we’re working towards building a better Citrix for you. This means integrating more capabilities, adding more automation, and adding more to your Citrix entitlements so you get more out of your …

It is only a matter of time before you get that call. A critical app is unavailable. Users can’t access their email inboxes. A file share is down. End users can’t access resources, and help desk tickets are pouring …

The Citrix Workspace app is designed to provide users with a secure, easy-to-install client that delivers instant access to business-critical applications, desktops, and data from any device. As the first touchpoint it’s a key component to ensure secure access to …

Help desk tickets are expensive. High levels of support tickets decrease user productivity and increase support costs. End user experience issues are some of the highest contributors to support tickets – but what if it didn’t have to be this …

Citrix Cloudは2017年のデビュー以来、Citrix DaaSとして仮想デスクトップ・アプリケーションサービスを提供し、お客様の毎日の業務を支えています。
Citrix Cloudではこの度、アカウントとシステムを紐づけて固有環境を構築するための、一番基本的な仕組みが更新され、大きなマイルストーンを通過しました。お客様のクラウド環境が一層合理的、効率的に運用できるようになりました。

Org IDにつき1テナントの壁
これまで、お客様はひとつのOrg IDにつきひとつのCitrix Cloudアカウントとテナント（Citrix Cloudの利用単位、実際のワークロードVMを展開する環境）しか持つことができず、大きな課題でした。なぜなら、1企業につきひとつのOrg IDが基本ですが、現実には複数の、場合によってはかなりたくさんのIDが付与されるケースがあるからです。つまり、同じ企業において複数IDとともに複数テナントが用意され、これが煩雑な管理のみならず無駄なリソース消費、Citrix利用状況一元把握が困難、またユーザーエクエスペリエンス低下につながりました。
複数テナントが必要と言われるケースには以下の要件があり、一概に否定できないものもあります。

・テスト環境と本番稼働環境を分けたい（稼働後も、テスト環境を保守・障害発生時の対応に維持したい）
・地域ごと、または業務ごとに分けたい
・オペレーションのキャパシティによって分けたい
・SIパートナーが複数顧客用に、それぞれテスト、本番環境を用意したい
・データレジデンシー対応

解決は1IDに複数テナント
Citrixは、メインのOrg IDに対して追加のクラウドテナントをプロビジョニングできるようにすることで、この課題に対処します。複数テナントが必要な要件に応えながら、運用管理が劇的に向上します。
このソリューションを適用できるのは、一定以上の規模を展開するお客様となります。具体的な規模（保有ライセンス数）と追加テナント数は、以下を参照してください。

IT admins, did you know your Citrix entitlement comes with unlimited access to Citrix and Netscaler technical training on demand? Valued at over $7000, these courses cover the design, deployment, management, and optimization of Citrix and NetScaler solutions, so whether …

In a Citrix environment, managing multiple applications and desktop sessions can be challenging, especially when users need to reconnect to disconnected sessions. Traditionally, users had to manually search and relaunch their disconnected apps, causing inefficiencies and frustration. The Citrix Workspace …

This blog was co-authored by Jonathan Adams, Lead Product Manager for StoreFront and Citrix Workspace.

Being an IT administrator is a busy job. With a whole tech stack to look after, updates to push, and bugs to patch – it …

Now Citrix can deliver macOS desktop sessions to any device!

Citrix enables enterprise IT to deliver secure application access to users around the globe.  With millions of Windows, Linux, Web, and SaaS applications launched every month, it’s not often that …

We’re thrilled to announce Day 0 support for iOS 18 with the all-new Citrix Workspace app 2409. iOS 18 brings the iPhone and iPad to new heights of personalization, capability, and intelligence, delivering an unmatched user experience.

Seamlessly integrated into …

Your business needs a flexible and customizable app and desktop virtualization solution, so no matter what challenges you face, your IT teams can adapt. We’re excited to see our investments in the Citrix platform result in Citrix being recognized as …

We are excited to announce that in keeping with the tradition of announcing Day-0 support for new macOS, Citrix Workspace app for Mac 2409 supports macOS 15 Sequoia. We have relentlessly tested the beta versions of Sequoia to make sure …

Organizations attempting to reduce exposure to threats and vulnerabilities need to take a comprehensive approach towards securing application access and protecting corporate data. VPNs are no longer suitable for remote access because of the unrestricted access they provide, the lack …

This year has been very exciting for the Citrix Service Provider world! Since 2008, the CSP program has allowed service providers all over the world to deliver value to their customers through well developed service offerings that revolve around Citrix …

On September 9, 2024, Apple unveiled the next generation of mobile and wearable devices that people are eager to get their hands on, along with the next major OS release: iOS 18, which is set to launch on September 16, …

企業ITは、DX推進を基調としながら生成AIを生産性に結びつける取り組みが急速に立ち上がるなど、新たな投資を積極的に行う局面が増えてきました。一方で、毎日の業務を支えるのは、アプリケーション、データ（コンテンツ）にセキュアにアクセスする環境であることは変わりません。新型コロナ期間を経てリモートワークが通常のワークスタイルになり、自分の業務がいつでも、どこにいても、セキュア且つ快適にできること、それが当たり前にできることが、ビジネスを推進する基盤なのだと言えます。

IT課題
デバイスやOSを意識することなくブラウザだけで業務可能になり、そのうえで必要なSaaSを組み合わせ連携して利用できる現在ですが、多くのお客様はまだその世界にいるわけではありません。
アプリケーションやデータを管理する従来のアプローチは複雑です。社内Webアプリケーション、SaaS、オフィススイート、そしてレガシーアプリケーション。さまざまなタイプのアプリケーションに対して、異なるソリューションとセキュリティでアクセスする、モバイルアクセスはまた別の対処では、複雑な状況が改善されることはありません。サイロ化されたシステム、たくさんの検討要素を抱え、セキュリティ対策は脆弱、そして運用コストが膨張します。

Citrixはプラットフォーム
シトリックスは、他の追随を許さないアプリケーションとデスクトップの仮想化をはじめ、ゼロトラストアクセス、包括的なセキュリティを備えた、アプリケーションデリバリのための統合プラットフォームを提供します。セキュアで快適なアプリケーションアクセスはもとより、複雑性を排除し、コスト効果も高いシステムです。

プラットフォームとしての価値を最大限に享受していただくため、細かい機能別の製品パッケージを廃止しました。Citrixのさまざまなエディションやアドオンを検討し、NetScalerについても機能やキャパシティによってたくさんのバリエーションから選択する必要はなくなり、大胆なほどシンプルな製品構成になりました。VDI, DaaSおよびApplication Delivery Controller (ADC)の価値のすべてを柔軟に利用することができます。

シンプルな製品オファー
現在提供する製品パッケージは以下です。

Citrix for Private Cloud*
オンプレミスでのCitrix Virtual Apps and Desktopsの展開、運用に特化した製品パッケージで、最も完成されたアプリケーションおよびデスクトップ仮想化ソリューションです。これまでのPremium Editionで提供するすべての機能に加え、XenServerを無制限に利用可能です。

Citrix Universal Hybrid Multi-Cloud*
これまでのCitrix Universalサブスクリプションが進化し、フル機能のNetScaler、またCitrix Endpoint Managementも含み、エンド・ユーザー・コンピューティング（EUC）分野の中核となるアプリケーションデリバリに必要な全機能が提供されます。具体的には、
Citrix Virtual Apps and Desktops …

We’re excited to announce the release of uberAgent 7.3! This version is packed with improvements based on what customers like you have been asking for—better integration with Citrix components, along with enhanced security visibility.

Why the Update?

You’ve spoken, and …

This year, Citrix has made significant progress in simplifying our channel programs and reinvesting in areas we think will drive future success for our business, our partners, and our mutual customers. We are coming off of one of the most …

サイバー犯罪はあらゆる業界で増加傾向にあり、企業は新たなセキュリティ対策の導入を迫られています。現在、データ侵害の世界平均コストは約445万ドルであり、当然ながら多くの企業は新たなセキュリティソリューションに投資しています。これは特に金融機関に当てはまります。その理由は、セキュリティ侵害はコストがかかるだけでなく、顧客の信頼を失い、組織の評判にも悪影響を及ぼすからです。

驚くべきことではなく、銀行や投資会社がリスク低減とレジリエンス強化に投資していることは、明らかです。Gartner 2023 CIO and Technology Executive Surveyによると、これらの企業のCIOは2023年に、サイバーセキュリティ、データとアナリティクス、統合テクノロジー、クラウド、に最も多くの新規または追加資金を使うとしていました。しかしながら、セキュリティを強化しても、従業員がそのセキュリティ対策に従わなければ何の意味もありません。別のGartner surveyでは、自分自身やチームのビジネス目標達成を優先すれば、従業員の74%がサイバーセキュリティのガイダンスに従わないと回答しました。金融機関は、強固なセキュリティを備えた柔軟性高いデジタル戦略を採用し、データを侵害から保護すると同時に、重要なシステムへのセキュアでコンプライアンス準拠のリモートアクセスを可能にしなければなりません。これがシステムのサイロ化をなくし、顧客価値の向上につながります。

サイバー脅威の増大

データ侵害のコストは年々増加しているだけでなく、サイバー攻撃の件数も増加傾向にあります。米国国土安全保障省によると、2020年から2022年にかけて米国ではランサムウェア攻撃が47％増加し、2023年上半期にはランサムウェア攻撃の被害額が世界中で4億4,910万ドルに上ったそうです。つまり、ランサムウェア攻撃は順調に拡大し、過去最高の利益を記録することが確実なのです。

加えて、大きな組織を狙う手口が目立つようになり、大手金融機関は悪意を持った者たちの標的となっています。こうした脅威に先手を打つために、金融機関は脅威検知に向けたAI、生体認証、ブロックチェーンといった高度な防御策を導入する必要があります。技術が進歩するにつれ、サイバー脅威の高度化も進んでおり、銀行は多層的なセキュリティ戦略を採用し、量子コンピューティングのような未来の手法も考慮する必要に迫られています。

シトリックスは幅広い多要素認証製品と連携可能です。最適なIDプロバイダー（IdP）を使用して、お客様のビジネスデータを保護します。さらにNetScalerが、API保護、DDoS保護、ボット攻撃緩和のためのセキュアなアプリケーション配信を強化します。

リスク管理、規制、コンプライアンス 

金融機関はデータを保護するために多大な努力を積み重ねていますが、国や地域の規制に対処しなければなりません。リスク管理と規制コンプライアンスは金融機関にとって常にある課題です。、ユーザー体験とセキュリティを高める可能性がある一方で、厳格な規制遵守に関する機能を持たない新技術の導入には注意が必要です。例えばCapital Oneは、2019年に発生した大規模な顧客データ漏洩に関して、厳重なサイバーセキュリティ対策を実施しなかったとして、1億9,000万ドルの和解金…

For those of you who were able to join us live, thank you for your time and attention. We received many good questions during our live Q&A session, but time constraints allowed us to answer only a few.

You can …

As an administrator, you’re a busy person. Between patching, upgrading, and making updates, there’s not much time left in the day to focus on strategic decisions. That’s where automation is here to help. By automating routine tasks, you can devote …

Your business needs modern IT solutions that securely deliver apps and desktops anywhere. Depending on what applications you use and how your employees work, some vendors will work better for your business than others. At Citrix, we know that flexibility …

We are delighted to announce that Backup + Restore is now generally available for all Citrix DaaS customers. This powerful feature enables you to create on-demand and scheduled backups and restore deleted applications, policies, and more. With this new capability, …

This blog was co-authored by Isaac Stasevich, Senior Product Manager for Resiliency at Cloud Software Group.

Local Host Cache (LHC) performance is an important part of your Citrix environment’s resilience, and resiliency is crucial to your success. Resilient environments …

This blog was co-authored by Dave Brear, Sr. Principal Architect

Citrix Observability provides customers with the right tools under the same umbrella to enable administrators in their modern management journey. Monitoring and troubleshooting in daily operations requires advanced features to …

In today’s fast-paced digital landscape, efficiency is key. Users are constantly seeking ways to streamline their workflows and access their favorite resources and applications with minimal effort. It is cumbersome to navigate through multiple screens just to access the tools …

2024年7月19日に発生したWindowsブルースクリーン障害（BSoD）の余波が完全には収束していません。全世界で同時に発生し約850万台のWindows PCに影響を及ぼしたのみならず、Windowsベースの商用システムにも波及し、フライト運行システムが停止して空港で足止めされるニュース映像がテレビに流れるなど、社会的にも大きな問題として捉えられています。

私を含め当社では影響なく、当日も普段どおりにPCを使って業務をしており、世間の”ブルスク祭り”を早い復旧を祈りながら見守っていました。報道に触れてCitrixの影響範囲を整理し、改めて仮想アプリケーション、仮想デスクトップ（今回はまとめてVDIと総称）の有効性を考えてみました。

当社ではなぜ影響を回避できたのか？
CrowdStrikeのアップデートが原因とされ、Windows OSが異常を検知したことでPCの通常操作ができなくなった訳ですが、当社ではCrowdStrikeを使っておらず障害は発生しませんでした。仮に発生したとしても、障害が発生していない別のデバイスからVDIに接続すれば、通常の自分用Windowsデスクトップが利用できます。パニックに陥る必要はありません。管理者側で復旧対応が可能です。
今回のBSoDは不幸な障害ですが、これもビジネス継続性計画（BCP）で想定される範囲の事象といえるでしょう。VDIはBCPに効くのです。

VDIの仕組みとアドバンテージ
物理PCではOS、ユーザープロファイル、アプリケーション、データが同じPCという環境にあり、相互に連携して業務処理を行います。下図で示す利用環境と実行環境が同じ（= PC）です。
VDIではOS, プロファイル、アプリケーション、データを物理PCから分離し、クラウドまたはデータセンターで動的に構成します。仮想デスクトップあるいは仮想PCと呼ばれる環境がクラウド/データセンターに用意される（= クラウドまたはデータセンターでPCが起動する）と、その画面イメージを利用環境へ転送します。

ユーザーは手元にある任意のデバイス画面で転送された画面イメージを表示し、キーボード、マウス、トラックパッドを使い、通常のPCと同じように操作します。

実行環境での各構成要素をいかに効率よく必要数を構成するか、画面イメージ転送のパフォーマンスをいかに高めるかが、シトリックスのノウハウでありアドバンテージです。

いつでもどこにいてもPC環境につながり業務を遂行できること、セキュリティを含めたPC端末のメンテナンスの大部分がセンター側に集約されることで、ユーザー生産性とIT管理性が両立します。

先日聞いたお客様の言葉、「6万台あまりのPCメンテナンスが本当にラク。セキュリティチームはVDIが最強と言っている」はリアリティがあります。

VDIならブルースクリーン障害（BSoD）は回避できたか？
Windows Server上でさまざまな仕組みを展開することから、CrowdStrikeも利用する環境であれば今回の障害の影響を受けた可能性がありますが、Citrix Cloudのサービスには影響ありません。
Cirix DaaSのお客様でWorkspaceやGateway Serviceを経由して利用するお客様は、自社内のインフラ（Active Directory, Cloud Connectorなど）を確認してください。
一方、オンプレミスでお客様自身（インテグレータ等に委託することを含む）が管理・運用する場合は、以下のコンポーネントを順番に確認してください。

Cloud Connector
StoreFrontワークロードとWorkspaceワークロードの両方で、ユーザーログインやリソース提示に問題が発生する可能性があります。

Delivery Controller
ユーザーログインやリソース提示に問題が発生する可能性があります。

VDA
アプリケーションやデスクトップを起動できない可能性があります。

StoreFront
ユーザーはStoreFrontのURLにアクセスできず、目的のアプリケーションやデスクトップを選択できない可能性があります。

Federated Authentication …

At Citrix, we pride ourselves on flexibility. Flexibility of hosting locations, deployment methods, access methods – and most importantly, authentication. We know how …

This blog was co-written by Jill Smith and Shane Smith, Citrix.

Did you know you can stream a desktop to an endpoint using PVS alone? You can even stream a thin client image to a device that remains in a …

Citrix is continuing to bring new features to your app delivery infrastructure quarter after quarter. We’re committed to delivering the best enterprise software that will meet your application delivery needs with the best VDI and DaaS, ADC, and Zero Trust …

For over a decade, Citrix and Google have been helping organizations make work more accessible, flexible, and secure, and the integration between Google Cloud and Citrix DaaS or Virtual Apps and Desktops has been a tenet of this partnership. 

However, …

“It’s not a matter of if, but when” was the sentiment I heard – just a few weeks ago – from a customer discussing their stance on cyberattacks in their environment. But are you really ready to recover from a …

Application deployment in enterprise environments can be solved in many ways. Citrix is always looking for opportunities to simplify administrative overhead, and our support for MSIX makes deploying and updating applications easier than before. 

What apps are using MSIX? Well, …

The next Citrix Master Class is coming up fast! Our newest Master Class will focus on Citrix observability and all the tools included to monitor, maintain, and troubleshoot any Citrix solution with ease. Since the introduction of the Citrix platform, …

IT often faces the challenge of providing access to the company network and private applications to contractors, partners, and employees who use their own devices (BYOD). These devices pose security risks, such as data leakage, insecure usage, and more. They …

This blog contains high-level guidance for Citrix admins to recover their environments from the July 19 CrowdStrike outage. These recommendations are subject to change and may be updated.  

Recommendations for Citrix customers currently impacted by the CrowdStrike outage

Citrix DaaS …

Citrix Workspace Environment Management (WEM) provides an enhanced user experience and reduces costs by optimizing resource utilization on your physical or virtual workload. Having a fine-tuned environment provides great benefits such as cost savings, better security, and simplified administration.

Workspace …

Citrix and Liquidware have a longstanding partnership of delivering digital employee experience solutions going back to 2009. Since then, we’ve continued to work together to deliver more value to our customers and new advancements in digital application delivery, so you …

We’re excited to share that Citrix Enterprise Browser is now integrated with uberAgent. This is our first major collaboration with Citrix, and it highlights our dedication to bringing you exceptional value and innovation.

What is Web App Monitoring?

In today’s …

MCS has introduced a new capability to have a backup configuration, ensuring a seamless fallback in the event of capacity-related or spot unavailability issues.

This backup configuration would be triggered when the VM fails to power on in the following …

In a multi-URL setup, it’s crucial to have easily recognizable store names that resonate with users and administrators. Lack of familiar names can lead to confusion, particularly when administrators manage multiple stores without clear labels. Choosing user friendly names for …

The VDI Handbook is back! The Virtual Desktop Infrastructure (VDI) Handbook is a document that houses our leading practices and guidance, from teams across our organization, such as Technical Marketing, Professional Services, Product Managers, and more. This handbook aims to …

There are a variety of ways to get insights and information about your Citrix session and HDX graphics in particular. Citrix provides tools like the graphics Status Indicator, HDX monitor and Citrix Director and Analytics that can be used to …

Citrix is committed to helping employees get work done, on any device and any network. We are continuing to drive innovation to bring you high performance features on our Citrix Workspace App for ChromeOS. Whether you’re using ChromeOS devices in …

Your resiliency is crucial to your success. Why? Because building a resilient environment enables your users to take advantage of highly available resources, no matter what is happening in your environment. Primary data center having a power outage? Patch Tuesday …

Here at Citrix, we pride ourselves on being an industry leader in enterprise-grade application delivery infrastructure. But what does enterprise-grade actually mean? For us, that means building a product that is highly configurable and functional at scale, enabling administrators to …

Citrix Machine Creation Services (MCS) has seen many advancements since its inception in XenDesktop 5.0, and the team continues to innovate within Citrix Virtual Apps and Desktops product line. We are excited to announce that our new Image Management feature …