Citrix Customer Success

Citrix Customer Success

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New human-centered change resources to help you and your employees succeed

We recently introduced the new Change Management Kit — available in the Customer Journey Toolkit on the Citrix Success Center.…

Cloud Kickoff Guide: Starting your cloud journey on the right foot

When it comes to leading large-scale technology transformation projects, kicking off with confidence is key. You have to start strong.…

Success Planning: Demystifying the business blueprint

Over the past several months, I’ve had the privilege of facilitating dozens of workshops with customers around the world —…

Success Readiness: A foundation for best-in-class customer experience

In a previous blog post highlighting our recent changes and additions to the Success Center, we walked through how we…

Why change management should be a core focus of your rollout strategy

In December, we introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey…

How to leverage end user experience to plan for success

Last week, we introduced our new journey-centric Success Center experience and highlighted a few key learnings from our customer journey…

Welcome to the new journey-centric Success Center

One of the greatest perks of working in Customer Success is having the opportunity to learn and hear directly from…

Strengthen your subscription business with our new Partner CSM program

The COVID-19 pandemic has made it clear: Where employees work is less important than what they’re capable of accomplishing. Around…

What’s new in the Cloud Success Center

It’s been an exciting week at Citrix, with the launch of our new brand and visual identity. Today, we’re keeping…

Cloud Guidepost: New configuration tool eases cloud migration

Are you planning a migration from an on-premises Citrix Virtual Apps and Desktops environment to one that is hosted in…

Cloud Guidepost: Tales from the business continuity trenches – Retail

This blog series from the Citrix Customer Success Management team highlights the business continuity stories of organizations in major industry…

Cloud Guidepost: Tales from the business continuity trenches – Government

This blog series from the Citrix Customer Success Management team spotlights the business continuity stories of organizations in key industry…

Cloud Guidepost: Tales from the business continuity trenches – Education

This blog series from the Citrix Customer Success Management team highlights the business continuity stories of organizations in major industry…

Cloud Guidepost: Tales from the business continuity trenches – Healthcare

This blog series from the Citrix Customer Success Management team highlights the business continuity stories of organizations in major industry…

Cloud Guidepost: Meet the Customer Success Management team

In this Cloud Guidepost series, we’ll introduce you to members of our Worldwide Customer Success Management team. They’ll share their…

Cloud Guidepost: Meet the Customer Success Management team

In this Cloud Guidepost series, we’ll introduce you to members of our Worldwide Customer Success Management team. They’ll share their…

Cloud Guidepost: In the Golden Circle for success!

A principal CSM at Citrix describes the value of applying Simon Sinek's Golden Circle to inspire and drive success for our customers and partners.

Cloud Guidepost: Protecting your network with Citrix Secure Browser

Why bother with Citrix Secure Browser Service? This blog dives into the benefits and use cases to help keep your information safe.

Cloud Guidepost: Get oriented, then get started with Citrix Cloud

Are you new to Citrix Cloud? We have everything you need to get started, all packaged into a 30 minute orientation webinar, with a live Q&A! Register today.

Cloud Guidepost: New resources in the Cloud Success Center

You asked and we listened! Based on your feedback, we've added new guides to the Cloud Success Center to help you with your Citrix Cloud deployment. Check them out!

Cloud Guidepost: Get a smart start with Citrix Workspace

With the launch of powerful new intelligence features for Citrix Workspace, the Customer Success team offers expert guidance, tools, and information that help you get started.

Cloud Guidepost: Looking back at Citrix Summit 2020

One of the managers of Customer Success shares his key takeaways from the 2020 Citrix Summit in Orlando.

Cloud Guidepost: Leading practices for Citrix Cloud on AWS – Part 3

A Customer Success Engineer completes the 3 part series on leading practices for deploying Citrix Cloud on AWS based on his experience in the field.

Cloud Guidepost: December ACE Endpoint Management Q&A

Wrapping up 2020 with our final ACE (Ask the Cloud Experts) Meetup on Citrix Endpoint Management, here are the questions asked and their corresponding answers.

Cloud Guidepost: November ACE – Image Management Q&A

Following up from the November ACE (Ask the Cloud Experts), here are the questions asked during the event and their corresponding answers.

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